Keap crm

Keap is a company that provides a customer relationship management (CRM) and marketing automation platform built for small businesses.

Keap helps small businesses simplify their work, build better customer relationships, and improve their marketing and sales efforts with an all-in-one CRM and automation tool.

Keap CRM User Reviews

Keap Reviews By Elissa
Verified Purchase ✅

"Keap is top-notch—truly one of the best options out there for email marketing!."

- Elissa. from Denison, TX

Keap Review By John
Verified Purchase ✅

"I really appreciate that Keap offers a guided experience, so you’re not paying for a tool you don’t know how to use!"

- John. from San Diego, CA

Keap Review By Eileen

Verified Purchase ✅

"Our business has grown by 225% in just the past two years. Keap is hands down the best sales automation tool available."
 
- Eileen. from Laurinburg, NC

What is Keap?

keap crm

Keap is a company that provides a customer relationship management (CRM) and marketing automation platform tailored for small businesses. Previously known as Infusionsoft, it has a strong reputation in the CRM and marketing automation industry.

Key Features of Keap:

1. CRM Capabilities: Keap offers powerful CRM tools that enable businesses to manage contacts and keep track of all interactions.

2. Marketing Automation: Keap allows businesses to build automated marketing campaigns and send personalized emails.

3. Sales Automation: Keap simplifies sales workflows to help businesses operate more efficiently.

4. E-commerce Integration: Keap includes e-commerce integration to handle orders, process payments, and track customer purchases.

5. Analytics and Reporting: Keap provides insights to help businesses make data-driven decisions and refine their strategies.

How Does Keap Work?

Keap, previously known as Infusionsoft, is a CRM software designed to help small businesses manage and simplify their sales and marketing tasks. Here’s how Keap works:

1. Set Up Your Account: Register for Keap, enter your business details, and customize your settings to fit your needs.

2. Import Contacts: Bring in your current customer contacts and organize them into segments for targeted marketing.

3. Create Automation: Build automated workflows for tasks like nurturing leads, follow-ups, and scheduling appointments.

4. Design Campaigns: Use the email campaign builder to create and automate your email marketing efforts.

5. Manage Sales Pipeline: Track leads and opportunities in your sales pipeline, updating their status as they move forward.

6. Monitor and Optimize: Regularly check analytics and reports to evaluate the success of your sales and marketing strategies. Adjust as needed to improve results.

Benefits of Using Keap

Keap simplifies the work by automating many things and thus helping small businesses.

1

Efficiency:

 Automate repetitive tasks to save time and minimize manual work.
2

Organization:

Keep customer information in one place and simplify processes for better management.
3


Growth:

Boost marketing and sales efforts to increase customer engagement and drive business growth.


4

Professionalism: 

Create polished quotes, invoices, and communications to maintain a professional appearance.

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Why We Chose Keap for Its Ease of Use?

Keap is an easy-to-use all-in-one CRM platform designed to help businesses grow. It simplifies sales and marketing automation, allowing you to start with a pre-built pipeline template and automate tasks like emails, notifications, and follow-ups.

Keap tracks all customer interactions in one place, making it easy for your team to access and manage data.

You can organize contact information by category or chronologically, and quickly call, text, email, or process transactions with one click.

Plus, Keap allows you to segment contacts and trigger automated actions based on their activity.

Keap Customer Service

Keap offers excellent customer service, including U.S.-based phone support on weekdays and 24/7 chat support through the mobile app with both plans. U.S. customers can contact a support specialist by phone Monday through Friday from 8 a.m. to 9 p.m. ET. Local support is also available for users in the U.K. and Australia. Additionally, unlike many competitors, Keap provides a dedicated success manager with every plan.

Keap also offers self-help resources such as informative webinars and helpful articles to guide you through tasks like automating text messages and connecting your CRM to WordPress.

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